When it comes to choosing a moving company, you most definitely need to do your research. After all, you’ll be handing over a big responsibility to the company you eventually decide to go with—the responsibility of looking after all of your beloved possessions.


The choice is a difficult one because there are a huge number of local moving companies out there. So it’s likely that you’ll need a bit of guidance while you’re making your choice. That’s where this blog post comes in.


Third Party Verified

If your moving company can show you evidence of FIDI, FAIM, AFRA and ISO certification, then it means that their company methodology has been investigated and approved by qualified third party sources. These certificates all demonstrate that the company meets best practice industry standards and they’re always a good measure of quality.



Every house move is different and every moving day presents challenges. That’s why you need to choose a company that has the experience to handle any challenge that comes their way and still keep your move on track. It’s always good to ask how long a moving company has been around for because you just can’t beat experience.


Online Reputation

Thanks to the Internet you can easily find out about a moving company’s track record. Jump on Facebook, WOMO, Product Review or True Local and see what customers have said about them. If the company doesn’t seem to have any type of online presence, then you should be worried—either they’re not an overly professional outfit or they don’t want their customers’ experiences to appear online.


Accurate Quoting Process

A professional moving company will offer a free volume estimate and a quote based on that estimate. A company that gives you a rushed quote over the phone shouldn’t be trusted. It’s impossible to give an accurate quote without a volume estimate. With a volume estimate, your removals company could either turn up woefully unprepared or you could end up paying for resources that you don’t need.


Does the Moving Company Offer Insurance?

Even the best moving companies suffer setbacks and accidents do happen. Good moving companies will recognise this and offer you a range of removals insurance policies, all of which are designed to keep your treasures safe in any eventuality.


Range of Services

The services you need may vary as you move ever close towards your move date. What happens if you run out of time and need a packing service? Or if you’ve forgotten about vacancy cleaning and need a bond cleaning service? If your removalist can provide you with all of these services it means you only have to communicate with one provider and pay one bill.


So, before you decide on a company ensure they offer a range of services rather than a simple pick up and drop off service.


It looks like you’re moving house, have you read our Moving House Checklist?




With a reputation for excellence and a national network of branches, agencies and international affiliations, Kent is the largest family-owned moving, secure storage and relocation company in Australia.