How do you find buyers?

Our proven marketing employs wide ranging and effective systems, including our extensive email database, real estate websites and our boards in the local area. They cover modern media and employ highly successful strategies and systems we know attract all those interested in purchasing in the area.


Some people talk in feet, square feet & squares. Others in metres and square metres. It’s confusing!

Despite the change over from imperial to metrics, old ways still persist and some people still cannot fully relate to metrics.

The conversions are:

1 metre=39.3701 inches
1 metre=3.28084 feet
1 square metre=10.764 square feet
1 square metre = 10 square feet


What do I do if I want to sell my property?

If we currently manage your property and you are looking to sell (or even if we don’t and you are looking to sell), your choice of agent is critical in ensuring you get the best price in the sale.

Many of our owners live interstate or out of the area and don’t have relationships with selling agents in the area that their property is located in.

Fortunately we can help…

Just call us and we’ll organise to do an inspection to give you an accurate, up to date opinion of value.

If the decision is to sell, we will talk to the tenant to ensure smooth sailing throughout the process.

Our goal is to help you get the very best return on your investment and that extends to ensuring the best possible price is achieved when you want to sell.


How do I change the management of my property over if it is currently being managed by another agent?


If you currently have a property managed by another agent and for any reason would like to change over to Aitken Real Estate, fill out our enquiry form and we will take care of the rest.

If you choose to have us manage your investment property, we will organise for your tenants to be notified and for the keys to be collected from your managing agent.

Everything else carries on as usual. Changing your managing agent couldn’t be easier.


Is an auction the best way to sell my home?

Never mind what agents tell you or what you read in the papers, auctions are a financial minefield for consumers.

Despite the booms in many areas, thousands of homesellers are turning their backs on auctions and benefiting. But there are still thousands of sellers who don’t realise what happens to them at auction until it’s too late.


When are you available?

Aitken Real Estate never sleeps!

We have a live answered phone service 24/7. We can also make an appointment to see you at your home at a time convenient to you. Many people are working during the day, so we often have appointments late into the evening and at weekends.

Please call or email us to arrange a suitable time.


How much does it cost to advertise?

All our marketing is totally inclusive of our fee. There are no added extras such as a separate marketing fee.


What makes Aitken Real Estate different from other agents?

At Aitken Real Estate, not only do we have experience in the industry, but our team is also made up of skilled negotiators to get you the best price possible. These sales specialists take part in ongoing training and support to make sure you come out a winner!

We’re committed to ethical systems and exceptional levels of client care. Everything from our quotes to the final selling price is honest and accurate.

Read what others have said on Google , Word of Mouth Online , True Local & Yellow Pages.


Our electricity is out, what should we do?

Have you checked your fuse box? There may have been an overload and the safety has been activated and needs resetting.

If renting a unit, have you checked with a neighbour? It may be the body corporate that needs to be contacted for action.

There may be a fault in the street. If this is the case, then contact your power company’s faults line.

Have you checked if one of your appliances were faulty? Unplug all appliances in the house, then reset the safety switch in the metre box. If the safety switch trips or blows again with nothing plugged in, contact Just Property Management.

If all is well with nothing plugged in, it is likely an appliance is faulty. Once you have unplugged all of your appliances and reset the safety switch, start plugging in your appliances one by one. For example: plug in your fridge and check the safety switch has not clicked off. If the safety switch does click off you know that there is a fault with the fridge and you need to get it repaired. Otherwise disconnect the fridge and plug in the stereo and continue the same process checking all of your appliances until the faulty appliance is located. If the electrician attends to the job and finds the fault is with one of your appliances, you will be charged their call out fee.


What information must we provide to the real estate agent?

Aitken Real Estate asks for 100 points of identification. Below are listed acceptable forms of ID and we would ask you to forward these along with your completed application form.

Drivers License 40 points
Passport 40 points
Photo ID 30 points
Pay slips 20 points
Medicare Card 20 points
Electricity Bill 10 points
Bank Statement 10 points
Birth Certificate 30 points
Previous Landlord reference 20 points
In addition to this, you will be asked to supply information about yourself on the application form. This will include personal and employment details, personal references and current and previous addresses.

We shall also ask you to agree in writing that we may conduct whatever searches and checks deemed necessary to authenticate your documents and the information provided to support your application. If you do not sign this declaration, your application will not be processed. Be assured that at all times, your right to privacy will be respected and any information will remain in confidence and any exchange of information will be strictly on a ‘need to know’ basis.


How do I inspect a property?

If the property you wish to view is currently tenanted then we will be happy to arrange a suitable time to view the property in conjunction with the current tenant.

If the property you wish to view is vacant, we will arrange a mutual suitable time.

We do not hand out property keys to prospective tenants.